COVID-19: We are open 7 days and our tours are operating as normal.

Discover what we are doing to keep our visitors safe on their adventure here.


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COVID-19 Update

Last updated 28 May 2021

The Waikato region, where Hobbiton Movie Set is located, in in COVID-19 Alert Level 1.

The Movie Set is open, and our tours are operating 7 days.

The health and safety of our staff, visitors and the wider community is our priority at this time so we are taking extra precautions with our tours.

We look forward to sharing our slice of real Middle-earth with you!

  • Alert Level 1

    Under COVID-19 Alert Level 1, Hobbiton Movie Set is OPEN 7 DAYS.

    Our day tours are operating with five minimum daily departures.  Our Evening Banquet Tours and Second Breakfast Tours are also available with selected weekend departures. 

    We have some additional health & safety precautions in place to keep our staff and customers safe at this time.

    We look forward to welcoming you to the Shire!

  • Health & Safety precautions

    Increased Cleaning Practices
    We have increased our daily cleaning practices, including sanitising high touch surfaces in our facilities multiple times a day and sanitising our buses between each tour. 

    Contact Tracing
    We have the NZ Covid Tracer App QR code on display and available for visitors to scan. In addition to this, while NZ is in mixed alert levels, we may be capturing additional visitor contact information at Check In to ensure we have an accurate record of all customers. This data is being handled with care and will be destroyed in line with Government guidelines. 

    Hand Sanitiser 
    We have installed permanent hand sanitiser units across all sites, including on our buses and on the movie set. 

    While masks and face coverings are not a requirement while on tour at Hobbiton Movie Set at this time, we are following government advice and will be encouraging masks while on our buses transporting to and from the Movie Set. Our tours include a short 15 minute bus ride from The Shire's Rest to the Movie Set. Our guides and drivers will wear masks/face coverings while on our buses, and our visitors are welcome to do the same. We have disposable masks available for visitors at our ticketing counter.  

    Social Distancing
    Our team may choose not to have physical contact with our visitors while on tour, this includes shaking hands, high fives and any handling of visitor's personal belongings (e.g cameras, phones) during tours. 

  • I have a booking but am unable to travel due to restrictions. Can I get a refund?

    If your booking is affected by travel restrictions and you are unable to join us on your scheduled tour, please contact our team to discuss your options. Have your booking reference and date of visit on hand. 

    Read our terms and conditions and cancellation policy here.

  • our current tour experience offering

    We are now open 7 days a week with our Hobbiton Movie Set Tour From The Shire's Rest departing at least 5 times daily. We suggest booking in advance to ensure you can join the tour time that best suits your itinerary - click here to view live availability and book online

    The Evening Banquet Tour is back with limited departures available on most weekends. You can check departure dates and availability here. We also have a new tour experience, The Second Breakfast Tour with selected weekend departures now available. Please note these experiences are not possible during COVID-19 Alert Level 2. 

    Unfortunately we are currently not able to offer the following tour experience options:

    • Tour + Lunch combo
    • Mandarin Language Tours
    • Departures from Matamata i-SITE
    • Departures from Rotorua

    If you have a pre-purchased gift voucher for one of these tour experiences, please get in touch to discuss your options.  

  • dining options before/after your tour

    The Shire's Rest Cafe is open with a selection of fresh sandwiches, hot blackboard menu, sweets and coffee available. 

    As part of your tour experience, you will receive a complimentary beverage served inside The Green Dragon Inn. There is a food menu available to purchase from The Green Dragon also with items such as beef and ale pies, scones, muffins, mousetrap sandwich or a spinach and feta roll.  

    We are not currently offering our buffet lunch experience, however we are running our popular Evening Banquet Tour and new Second Breakfast Tour on selected weekend dates. Please note these experiences are not possible during COVID-19 Alert Level 2. 

To protect the health and safety of our staff and customers, Hobbiton staff reserve the right to deny entry to our venues and tour experiences to any persons and groups exhibiting any potential COVID-19 symptoms (including but not exclusive to fever, cough and shortness of breath). If you or someone in your group are experiencing symptoms, please advise our staff immediately via phone or email before arriving onsite. 

We will continue to review these practices and take advice from the New Zealand Government and industry.