COVID-19: We are OPEN 7 days a week. Find out what we are doing to keep our visitors safe on their adventure here.

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COVID-19 Update

Last updated 7 September 2021

The Waikato region, where Hobbiton Movie Set is located, is in COVID-19 Alert Level 2 from 11.59pm Tuesday 7 September.

The Movie Set OPEN and tours are operating 7 days a week with increased precautions in place. We will continue to review our tour operations in line with government guidelines and changes in the coming days. 

The health and safety of our staff, visitors and the wider community is our priority at this time so when we re-open, we will be taking extra precautions with our tours.

We look forward to sharing our slice of real Middle-earth with you soon!

Current Alert Level

  • Alert Level 2

    Under COVID-19 Alert Level 2 Hobbiton Movie Set is OPEN 7 DAYS.

    Our 2-hour day tours are able to operate with three minimum daily departures in Alert Level 2. We will have additional health & safety precautions in place to keep our staff and customers safe at this time. This may include reduced group sizes, increased cleaning practices, contact tracing, mask use and more. We constantly review our practices against the most current government guidelines so we are able to offer a safe and world-class experience for our guests. 

    Evening Banquet Tours, Second Breakfast Tours and special events such as International Hobbit Day and Beer Festival are not possible during COVID-19 Alert Level 2. If you have an affected booking with us on one of these tours, we will be in touch to discuss your options. 

    Our cancellation policy is flexible and can be viewed here.

  • Health & Safety precautions in Level 2

    Increased Cleaning Practices
    We have increased our daily cleaning practices, including sanitising high touch surfaces in our facilities multiple times a day and sanitising our buses between each tour. 

    Contact Tracing
    Please check in on the NZ Covid Tracer App QR code on display on arrival at Hobbiton Movie Set. In addition to this, while NZ is in mixed alert levels, we may be capturing additional visitor contact information at time of Check In to ensure we have an accurate record of all customers visiting us on site. This data is being handled with care and will be destroyed in line with Government guidelines. 

    Hand Sanitiser 
    We have installed permanent hand sanitiser units across all sites, including on our buses and on the movie set. Please ensure you use these when entering and exiting venues across our site.

    Masks
    While masks and face coverings are not a requirement while on group or charter tours at this time, we are following government advice and will be encouraging our visitors to wear a mask or face covering while on our buses transporting to and from the Movie Set and when in any of our venues including our cafe, retail store and The Green Dragon Inn when you are not eating or drinking. If you do not have a mask when visiting us, please advise one of our staff members and one will be provided for you. We have a supply of disposable masks available for visitors on request available at our ticketing counter and cafe.  

    Social Distancing
    Group sizes for our tours are reduced in Level 2 to allow for social distancing. Our drivers and guides will manage the seating, loading and unloading of our vehicles to allow for distancing between groups. Our team may choose not to have physical contact with our visitors while on tour, this may include shaking hands, high fives and any handling of visitor's personal belongings (e.g cameras, phones) during tours. 

  • our current tour experience offering

    We are now open 7 days a week with our Hobbiton Movie Set Tour From The Shire's Rest departing at least 3 times daily. We suggest booking in advance to ensure you can join the tour time that best suits your itinerary - click here to view live availability and book online

    The Evening Banquet Tour and Second Breakfast Tour and special events such as International Hobbit Day, Beer Festival and Hobbiton Christmas are not possible under Alert Level 2 due to social distancing requirements.  

  • dining options before/after your tour

    The Shire's Rest Cafe is open with a selection of snacks, hot blackboard menu, sweets and coffee available. We may be operating with a reduced menu while we adjust to re-opening under mixed alert levels. Our cafe team will be following all government requirements for cafes at this time. Thank you for your understanding.

    As part of your tour experience, you will receive a complimentary beverage served inside The Green Dragon Inn. There is a food menu available to purchase from The Green Dragon also with items such as beef and ale pies, scones, muffins, mousetrap sandwich or a spinach and feta roll.  

  • I have a booking but am unable to travel due to restrictions. Can I get a refund?

    If your booking is affected by travel restrictions and you are unable to join us on your scheduled tour due to alert level restrictions, please contact our team to discuss your options. Have your booking reference and date of visit on hand. 

    Read our terms and conditions and cancellation policy here.

All Alert Levels

  • Alert Level 1

    Under COVID-19 Alert Level 1, Hobbiton Movie Set is OPEN 7 DAYS.

    Our 2-hour day tours can operate with five minimum daily departures in Alert Level 1.  Our Evening Banquet Tours and Second Breakfast Tours are also able to run with selected weekend departures available to book based on demand. 

    We will have additional health & safety precautions in place to keep our staff, customers and community safe at this time.

  • Alert Level 2

    Under COVID-19 Alert Level 2 Hobbiton Movie Set is OPEN 7 DAYS.

    Our 2-hour day tours are able to operate with three minimum daily departures in Alert Level 2. We will have additional health & safety precautions in place to keep our staff and customers safe at this time. This may include reduced group sizes, increased cleaning practices, contact tracing, mask use and more. We constantly review our practices against the most current government guidelines so we are able to offer a safe and world-class experience for our guests. 

    Evening Banquet Tours, Second Breakfast Tours and special events such as International Hobbit Day and Beer Festival are not possible during COVID-19 Alert Level 2. If you have an affected booking with us on one of these tours, we will be in touch to discuss your options. 

    Our cancellation policy is flexible and can be viewed here.

  • Alert Level 3

    Under COVID-19 Alert Level 3 restrictions Hobbiton Movie Set is CLOSED.

    In Alert Level 3, all tours will be cancelled and reviewed regularly in line with government guidelines. If you have a tour booked with us over this time, our team will be in contact to discuss your options.

    If you haven't heard from us and would like to discuss your booking, please contact our team via email only as our phones will not be operational while in Alert Level 3.

    Our cancellation policy is flexible and can be viewed here.

  • Alert Level 4

    Under COVID-19 Alert Level 4 restrictions Hobbiton Movie Set is CLOSED.

    In Alert Level 4, all tours will be cancelled and reviewed  regularly in line with government guidelines. If you have a tour booked in with us over this time, our team will be in contact to discuss your options.

    If you haven't heard from us and would like to discuss your booking, please contact our team via email only as our phones will not be operational while in Alert Level 4.

    Our cancellation policy is flexible and can be viewed here.

Information correct at time of publication. Operational plans may change to suit Government Alert Level Guidelines with no notice. 


To protect the health and safety of our staff and customers, Hobbiton staff reserve the right to deny entry to our venues and tour experiences to any persons and groups exhibiting any potential COVID-19 symptoms (including but not exclusive to fever, cough and shortness of breath). If you or someone in your group are experiencing symptoms, please advise our staff immediately via phone or email before arriving onsite. 

We will continue to review these practices and take advice from the New Zealand Government and industry.