Increased Cleaning Practices
We have increased our daily cleaning practices, including sanitising high touch surfaces in our facilities multiple times a day and sanitising our buses between each tour.
We have the NZ Covid Tracer App QR code on display and available for visitors to scan. In addition to this, while NZ is in mixed alert levels, we may be capturing additional visitor contact information at Check In to ensure we have an accurate record of all customers. This data is being handled with care and will be destroyed in line with Government guidelines.
We have installed permanent hand sanitiser units across all sites, including on our buses and on the movie set.
While masks and face coverings are not a requirement while on tour at Hobbiton Movie Set at this time, we are following government advice and will be encouraging masks while on our buses transporting to and from the Movie Set. Our tours include a short 15 minute bus ride from The Shire's Rest to the Movie Set. Our guides and drivers will wear masks/face coverings while on our buses, and our visitors are welcome to do the same. We have disposable masks available for visitors at our ticketing counter.
Our team may choose not to have physical contact with our visitors while on tour, this includes shaking hands, high fives and any handling of visitor's personal belongings (e.g cameras, phones) during tours.