Hobbiton Movie Set is open 7 days. Availability is very limited in February. Bookings essential.
Please be aware that the roofs of The Green Dragon Inn and The Millhouse are currently being re-thatched. Scaffolding and maintenance equipment are present in these areas during your experience. 

Bookings

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Frequently Asked Questions

COVID-19

For specific information please visit our Covid-19 page here. 

Booking Information

  • Do I need to book in advance or can I just show up?

    We strongly recommend booking in advance as our tours are known to sell out, especially over the Summer months between December - February each year as this is typically our busiest time. Our website has live availability so you can book online - You can make a reservation online by clicking here. Alternatively you can make a reservation by calling us on (07) 888-1505 or by contacting us here.

    Please note, all of our tours are subject to availability at the time of booking. If you do not make a booking in advance, we cannot guarantee you will be able to join a tour.  

  • I've booked online. Now what?

    Once you have booked your tickets online, you should receive a booking confirmation through to your email address. Please read the information in this confirmation email carefully and ensure you arrive to your departure location at least 20 minutes before your scheduled tour time.

    On arrival to The Shire's Rest, please visit our team at the Ticketing desk (located inside our retail store) and present your confirmation. You can show this on your phone, or simply quote your reference number, tour time and party name. Our team will print off your tour tickets and give you further instructions. 

  • I have made a booking but haven't received a booking confirmation. What do I do?

    When you make a booking with us online, our system will automatically send you a booking confirmation to the email address you entered. If you haven't received it, we recommend firstly checking your Junk Mail as they can sometimes default there (especially for Hotmail accounts). If you still cannot find the confirmation, please get in touch with our team and be sure to include your full name, email address, tour date and time and the booking reference if you have it. 

  • How do I amend or cancel my booking?

    Amending a booking

    If your travel plans change and you need to amend the date or time of your booking you can do this by contacting our Reservations team via phone on 07 888 1505 or by contacting us here. Once we receive your amendment request we will do our best to amend your booking.

    Please note, all of our tours are subject to availability.

     

    Cancelling a booking

    If you wish to cancel a booking, you may do so by using the above contact details or replying directly to your booking confirmation that was emailed to you when you made your booking. Click here for our cancellation policy and COVID-19 Guarantee.

  • What happens if I am late for my tour?

    If you are going to be late for your tour, we recommend you call us as soon as you are able to so we can discuss options with you. If you are unable to call us and arrive late, we will do our best to put you on the next available tour departure. Please note that if we are extremely busy, the next available tour may be several hours later, and in rare occurrences may not be on the same day.

  • What is included in a Family Pass?

    A Family Pass includes 2x Adults (18+ years) and 2x Youth (11-17 years) tickets for just $306. You can book this special rate for our Hobbiton Movie Set Tour by selecting the Fare Type when checking availability for your preferred date. Any additional people travelling with your group can be booked at the same time. Children aged 10 and under are FREE but must have a ticket booked at time of purchase. Please note the Family Pass is exclusively available for bookings at hobbitontours.com and is only valid for our Hobbiton Movie Set Tour departing The Shire’s Rest or Matamata i-SITE.

  • How do I redeem my Hobbiton Movie Set Gift Voucher?

    To redeem a Gift Voucher, we ask that you please contact our Reservations Team and include your voucher number so that we can secure your booking. Tours are subject to availability.

     

  • What is The Shire's Rest™?

    The Shire's Rest is our headquarters and location where all of our tours depart from. It is located at 501 Buckland Road, Hinuera, Matamata - click here for directions

    It is located approximately 15 minutes from Matamata town centre, and from here it is about a 10 minute bus ride to the Movie Set which is included in our tours.

    You do not need to book a tour to visit The Shire's Rest. On site here at The Shire's Rest is our Ticketing Centre, Retail Shop and Cafe. There is ample parking here on site, with plenty of space for large vehicles and camper vans too. 

  • Does Hobbiton Movie Set have accommodation on site?

    There is no accommodation available at Hobbiton Movie Set. 

    For hotel, motel and other accommodation options in the Waikato region, visit www.waikatonz.com/accommodation  or contact a local i-SITE or visitor information centre. 

    The recent Airbnb promotion was for 3 exclusive stays only to celebrate 10 years since the first Hobbit movie was released and is now fully booked. We will not be offering any accommodation or overnight stays in the future.

Hobbiton™ Movie Set Tour

  • Do I have to go on a tour or can I go by myself?

    To ensure all our guests have the complete experience the only way to access the Hobbiton Movie Set is with a fully guided walking tour.

  • How do the tours work?

    Hobbiton Movie Set is only accessible via a guided tour experience.

    A tour of Hobbiton Movie Set comprises of:

    • A short bus ride from your departure location to the movie set
    • A 1.5 hour guided walking tour including time inside the interior of Bagshot Row
    • A 20 minute visit to The Green Dragon Inn including a complimentary beverage
    • At the end of your experience, you will walk with your guide back to the bus and take another short bus ride to your departure location

    These times are approximate only and may differ slightly for your tour experience. 

    Tours that include a meal (like Evening Banquet Tour and Second Breakfast Tour) include additional time on the Movie Set but all experiences with us begin with a guided tour as detailed above.

    When your tour arrives at Bagshot Row, your group will be split in two, and you will be escorted through one of two interiors to explore at your own pace. There is an allotted period of time for each tour group within the Hobbit Hole and your guide will advise when it is your group’s time to move on and explore the rest of the movie set. 

    All experiences except our Private Tour are a shared group service, meaning you will be joining a larger group of other visitors while on tour with us. For our Hobbiton Movie Set Tour and Tour + Lunch Combo experiences, the maximum group size is 41. For our Evening Banquet Tour the maximum group size is 48. For our Second Breakfast Tour the maximum group size is 30.

  • Can I drive myself?

    All our tours currently depart from The Shire's Rest™. You can drive yourself to The Shire's Rest, park your vehicles here and join one of our tours where you will be transported to the movie set via one of our Hobbiton Movie Set coaches. Click here for directions to The Shire's Rest. 

    The Shire's Rest is located approximately 15 minutes from Matamata town centre, and from here it is about a 10 minute bus ride to the Movie Set which is included in our tours. All standard tours will be transported to the Movie Set via one of our vehicles unless using a non-collapsible wheelchair.

    To ensure all our guests have the complete experience the only way to access the Hobbiton Movie Set is with a fully guided tour.

  • What can I expect from the walking tour?

    We have some detailed information on what to expect from the walking tour and pathways on our Accessibility page here

  • How long is a tour?

    Hobbiton Movie Set Tour from The Shire’s Rest 2.5 hours
    Hobbiton Movie Set Tour from Matamata i-SITE 3.5 hours
    Hobbiton Movie Set Tour + Lunch combo 3 hours
    Evening Banquet Tour 4.5 hours
    Second Breakfast Tour 4 hours

    We recommend you arrive at The Shire's Rest at least 20 minutes before your tour time in order to check in. You may also like to spend some time at our cafe and souvenir store at The Shire's Rest. Most of our visitors spend around 3-3.5 hours in total at The Shire's Rest. 

  • What do I need to bring with me?

    Hobbiton Movie Set is an outdoor walking tour through meandering paths. For this reason, we recommend wearing comfortable walking shoes for our tour, and checking the weather forecast ahead of your visit. You can find 10 Day weather forecast information for the Matamata area on Metservice. In the Summer months, we recommend sunscreen and a hat as the sun can become quite hot, as well as making sure you are well hydrated. In Autumn, Winter and Spring, it's best to be prepared with a rainproof outer layer and enclosed shoes as the paths can become muddy. In the event of rain, we have wide umbrellas available that you can use for the duration of your tour. We also recommend our guests bring a camera or a phone with camera capability as our Movie Set is the perfect place to get some great travel photos!

  • What Should I Wear?

    We ask that guests wear clothing appropriate for a family friendly environment and highly recommend you also dress appropriately for the weather, with enclosed, suitable footwear. Clothing with objectionable or offensive writing or images are not permitted. Hobbiton Movie Set reserves the right to refuse entry to guests wearing items of clothing or costumes that may be considered offensive or have a negative impact on other Hobbiton Movie set guest's experiences.

    Costumes are allowed and welcomed at Hobbiton Movie Set, although due to safety we only allow soft props on the premises. No weapons or accessories that have the potential to harm are permitted. Tours begin with a bus ride to the set so please ensure that your costume is appropriate and functional for this portion of your journey. 

  • Will my tour still operate in wet weather?

    Yes, we operate in all weather conditions. Umbrellas are provided in the event of rain and we highly recommend you dress appropriately for the weather, with enclosed footwear.

    In the event of extreme weather conditions we reserve the right to make alternative tour arrangements for you.

  • Is the Movie Set wheelchair accessible?

    You can find lots of information about accessibility, mobility restrictions and wheelchair use on our Accessibility page here.  

  • Can I bring my stroller on tour?

    You can bring a stroller or a pram on tour with you provided it is fully collapsible and can fit in the luggage compartment of our buses. It is important to note that the Movie Set paths are made of cobblestones and dirt tracks so it is bumpy and uneven in places. The paths are also quite narrow in places and there are some low level stairs to climb so you may need an extra adult to assist you with the stroller/pram in some locations.

    Twin strollers are not recommended due to the narrowness of the paths.

  • Can I take photos/video on tour?

    Of course! We want you to take photos and capture memories while on tour with us. Please use handheld equipment only as drone use is not permitted. 

    Please be aware though that any photos and video recordings taken on set are for personal use only and not to be sold or distributed for commercial gain due to our licensing agreements with the film companies. 

  • Can I fly my drone at Hobbiton Movie Set?

    The flying of drones is not permitted on or around the Movie Set as the property owner does not allow it.

    Any out-of-hours drone use for promotional purposes is at the discretion of the property owner and must be pre-approved by the Hobbiton Movie Set Marketing Department.

    You are welcome to film and/or photograph your experience using handheld equipment if the content is for personal use only. Any commercial use is not permitted under our license with the film companies. 

  • Can I visit The Green Dragon Inn without going on a tour?

    The only way to visit The Green Dragon Inn is as part of our guided tour experiences. Every tour of Hobbiton Movie Set includes a visit to this venue and the opportunity to sample our Hobbit™ Southfarthing™ Range fresh from the kegs and a the opportunity to purchase something to eat from our blackboard menu. 

  • Can I bring my pet with me on tour?

    Unfortunately we are not able to permit any pets onto the Movie Set. The only exception to this is for registered service dogs. Please contact our team in advance if you require a service dog to join you on tour. 

  • Can I propose while on tour?

    Yes you can propose while on tour however it is important to remember that you are part of a fully guided experience when you visit Hobbiton and as such need to move around the set with your guide and group.
    That being said there are a couple of ways to find a few quiet moments for yourself.

    Top tips for creating your special moment:

    • Before you arrive at Bag End your group will be given a chance to have photos taken at the Artist's home, this is the door before Bag End. If you are one of the first people in your group to have your photo you will have the opportunity to wait at Bag End for the rest of your group, giving you the chance for a more private moment. Please just be mindful there is not a lot of space at Bag End, and you will be on the path with the other members of your tour group that are also waiting.
    • When you arrive at The Green Dragon Inn you have 15 – 20 minutes to enjoy your complimentary beverage and explore the area. This offers the opportunity to find some space to pop your question with time to take a couple of photos.
    • If you are joining a special event or an experience that includes a meal at Hobbiton Movie Set there will be further opportunities for you to create this moment.

    It is always a great idea to let the Hobbiton team know you are planning to do this when you book as it helps your guide to be able to assist if possible.

  • Does the Evening Banquet Tour and Second Breakfast Tour include the Movie Set Tour or do I need to book both to have the full experience?

    Our Evening Banquet Tour and Second Breakfast Tour experiences both include a guided tour of the Movie Set at the beginning of the experience. This is the same tour experience guests get on our day tour. If you wish to do a tour at a different time of day as well, then you are welcome to book multiple experiences. 

  • What does 'No Departure' or 'Fully Booked' mean when searching for tour on your website?

    When you are searching for a tour on our website, there are four statuses that may appear - No Departure, Fully Booked, Book Now - Limited Places and Book Now. 

    No Departure means that the tour experience you are searching for is not available on that date. 

    Fully Booked means that all tickets for that tour experience on that date are sold out. 

    Book Now - Limited Places will appear with a gold button and red writing below. This means that there are only a small amount of tickets left (9 or less) for that tour experience on that date. We recommend booking as soon as possible if you are hoping to join one of these tours as when tickets are fully booked we cannot increase capacity. 

    Book Now will appear with a gold button with white writing on it. This means that there are greater than 10 seats available for that tour experience on that date. We still recommend pre-booking as far in advance as you can to avoid missing the tour day and time that best suits your itinerary. 

Getting Here & Around

  • How do I get to the Hobbiton™ Movie Set?

    Visit our Getting Here page to view a map with driving routes from Auckland, Hamilton, Rotorua, Taupo and Tauranga. You can also view a list here with transfer options from Auckland, Tauranga, and Hamilton. 

  • What is The Shire's Rest™?

    The Shire's Rest is our headquarters and location where all of our tours depart from. It is located at 501 Buckland Road, Hinuera, Matamata - click here for directions

    It is located approximately 15 minutes from Matamata town centre, and from here it is about a 10 minute bus ride to the Movie Set which is included in our tours.

    You do not need to book a tour to visit The Shire's Rest. On site here at The Shire's Rest is our Ticketing Centre, Retail Shop and Cafe. There is ample parking here on site, with plenty of space for large vehicles and camper vans too. 

  • Is there parking at The Shire's Rest?

    Yes, we have ample free parking at The Shire’s Rest available for customers, including space for camper vans and large vehicles.

  • Does Hobbiton Movie Set have accommodation on site?

    There is no accommodation available at Hobbiton Movie Set. 

    For hotel, motel and other accommodation options in the Waikato region, visit www.waikatonz.com/accommodation  or contact a local i-SITE or visitor information centre. 

    The recent Airbnb promotion was for 3 exclusive stays only to celebrate 10 years since the first Hobbit movie was released and is now fully booked. We will not be offering any accommodation or overnight stays in the future.

If you're looking for more detailed information about accessibility, please learn more here.

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